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hugh
1 Sep 2010, 10:22 am
Photoshop problem
Hi all,
Wee Photoshop problem that someone might know how to fix. Specs first…
Phsop 9 (CS2 suite) on OSX10.4.11, G5 1.6
Pshop programme launches, but drag-n-drop of file to dock icon or open file command sends it into nosedive with spinning beachball of death and ‘Application Not Responding’.
I’ve tried ditching the Photoshop.plist and relaunching but to no avail.
If I launch Pshop and create a new file, everything seems to work..colour palettes, image sizer, all the usual stuff. I just can’t open any existing image files!
???
Hugh
waltd
5 Sep 2010, 5:43 pmRepair permissions, boot from an install DVD and repair the disk using Disk Utility. Pay careful attention to the output from the repair permissions step. If there are a lot of “fixes”, run it again and again until you only ever see the same (hopefully shorter) list. Same goes for repair disk (when booted from the DVD). The first repair gets rid of the first line of errors, which then exposes further errors to view.
Walter
On Sep 1, 2010, at 6:22 AM, hugh wrote: >
Pshop programme launches, but drag-n-drop of file to dock icon or open file command sends it into nosedive with spinning beachball of death and ‘Application Not Responding’.
Freeway user since 1997
hugh
7 Sep 2010, 1:33 pmHi Walter,
Thanks for the suggestions. Repairing Permissions didn’t work, although I ran it a few times.
I haven’t tried repairing the disk although I’ll do that next.
Hugh
hugh
8 Sep 2010, 3:02 pmWell, I didn’t do anything else, haven’t had time.
But today it just started working again as if nothing had happened!! I swear I haven’t done anything further to the Mac.
Weird!
waltd
8 Sep 2010, 4:09 pmPhotoshop makes heavy use of the disk for it’s virtual memory system. Mac OS has an automatic disk optimization system that periodically moves files around on disk to place the large, frequently-accessed files in the outermost (fastest) tracks of the physical disk. If your drive is very full, this process may take longer or not work at all. In any case, it doesn’t run continuously, but it’s part of the housekeeping your Mac does every night at 1am. I’m just guessing that something along those lines cleaned up your disk. But just to be safe, today is an excellent day for a bootable backup. SuperDuper is highly regarded for this, along with one of those $99 terabyte drives they’re putting in cereal boxes these days.
Walter
Freeway user since 1997
hugh
8 Sep 2010, 4:13 pmI don’t think we have the same cereal boxes over here, Walter… ;)
Thanks for the explanation. My Mac is switched off at 1am, so not sure when it does its housekeeping…it’s very discreet about it, not like my cleaning lady.
A bootable backup, yes. I use Carbon-Copy but haven’t done one in a while, now is the time!
cheers Hugh
waltd
8 Sep 2010, 4:28 pmYes you do… £54 looks pretty much like $99 from here.
Walter
On Sep 8, 2010, at 12:13 PM, hugh wrote:
I don’t think we have the same cereal boxes over here, Walter… ;)
Freeway user since 1997
chuckamuck
8 Sep 2010, 4:33 pmOn 8 Sep 2010, 4:09 pm, waltd wrote:
Photoshop makes heavy use of the disk for it’s virtual memory system. Mac OS has an automatic disk optimization system that periodically moves files around on disk to place the large, frequently-accessed files in the outermost (fastest) tracks of the physical disk. If your drive is very full, this process may take longer or not work at all. In any case, it doesn’t run continuously, but it’s part of the housekeeping your Mac does every night at 1am. I’m just guessing that something along those lines cleaned up your disk. But just to be safe, today is an excellent day for a bootable backup. SuperDuper is highly regarded for this, along with one of those $99 terabyte drives they’re putting in cereal boxes these days.
Walter
I would bet Walt is right here. Pshop eats hard drives for lunch, breakfast, dinner and between meal snacks so the more free disk space you have available, the better. Even better is to have a separate hard drive that Pshop can use as it’s cache.
Freeway Pro 5.5, i7 Macbook Pro 2.2 ghz 8gb ram, 2.3 ghz Dual Core MacPro 10gb ram
hugh
8 Sep 2010, 4:38 pmHi chuck,
Well I don’t have a spare hard drive for that!!! And even if I did, how would I tell Photoshop to use it?
chuckamuck
8 Sep 2010, 4:56 pmIt’s in the general preferences for Pshop. Under the Pshop menu under Preferences then under Plug-Ins & Scratch Disks. The section labeled as Scratch Disks is where you would set this. You can have up to four separate scratch disks.
Freeway Pro 5.5, i7 Macbook Pro 2.2 ghz 8gb ram, 2.3 ghz Dual Core MacPro 10gb ram
hugh
8 Sep 2010, 5:04 pmThat’s interesting. and can you periodically clean out your scratch disks?…does Pshop sort of cache things there permanently?..or just temporarily?
chuckamuck
8 Sep 2010, 5:10 pmIt’s not exactly storage space, it’s more working space for Pshop to use dynamically similar to ram.
Freeway Pro 5.5, i7 Macbook Pro 2.2 ghz 8gb ram, 2.3 ghz Dual Core MacPro 10gb ram
waltd
8 Sep 2010, 5:11 pmPhotoshop manages its caches pretty well. It will only retain that data if Photoshop crashes mid-way through an operation. That can eat gigs and gigs of your disk and you’ll never find it. You can periodically erase this disk (have Disk Utility write it full of zeroes) to get optimum performance, which will degrade over time.
Walter
On Sep 8, 2010, at 1:04 PM, hugh wrote:
That’s interesting. and can you periodically clean out your scratch disks?…does Pshop sort of cache things there permanently?..or just temporarily?
Freeway user since 1997
pb@paulbradforth.com
8 Sep 2010, 5:12 pmOn 8 Sep 2010, at 17:13, hugh wrote:
I don’t think we have the same cereal boxes over here, Walter… ;)
Oh yes we do: http://amzn.to/9mWTD1
I’ve got a couple of these and they’re great; don’t even get warm.
Thanks for the explanation. My Mac is switched off at 1am, so not sure when it does its housekeeping…it’s very discreet about it, not like my cleaning lady.
If it doesn’t do it in the early hours, it doesn’t do it. It’s important that it does do it though, so I’d suggest Cocktail or Onyx to run those tasks when you want to do it, ie, in the daytime sometime. Very important, and I seem to remember you wrote in in the past regarding system problems Hugh
A bootable backup, yes. I use Carbon-Copy but haven’t done one in a while, now is the time!
Every night is the time! Seriously, a nightly backup is so simple to set up, and you can just forget about it then, and rest easy. I’m assuming Carbon Copy Cloner can do that; if not, SuperDuper certainly can. Hugh, I can’t stress enough how important ALL of this is.
best wishes,
Paul Bradforth
Buy my eBooks at: http://www.paulbradforth.com/books/
pb@paulbradforth.com
8 Sep 2010, 5:14 pmOn 8 Sep 2010, at 17:38, hugh wrote:
Well I don’t have a spare hard drive for that!!! And even if I did, how would I tell Photoshop to use it?
Read the damn instructions! Seriously, using an external drive for Photoshop is pretty well documented Web-wide. And especially at Adobe.
best wishes,
Paul Bradforth
Buy my eBooks at: http://www.paulbradforth.com/books/
hugh
8 Sep 2010, 5:32 pmCrikey, Paul, you’re scarey sometimes…. ;) Anyway yes, I must do as you say! And I’m sure it’s very good sense. Only I am NOT going to go around buying a new disk and other equipment (jeez, I’ve got enough flipping boxes and wires as it is) just for Pshop. I’ll buy a disk for all my needs, but never for one programme. Sorry!
ps. that offer was at amazon? I was expecting it to be on the back of my cereal packet (Cornflakes at the moment)
Hugh
waltd
8 Sep 2010, 5:38 pmWhat? Not Weetabix?
Walter
On Sep 8, 2010, at 1:32 PM, hugh wrote:
(Cornflakes at the moment)
Freeway user since 1997
chuckamuck
8 Sep 2010, 5:42 pmWeetabix…. yeah, tried that once out of curiosity. I’ll stick with Shredded Wheat. And no they are NOT the same. ;-p
Freeway Pro 5.5, i7 Macbook Pro 2.2 ghz 8gb ram, 2.3 ghz Dual Core MacPro 10gb ram
waltd
8 Sep 2010, 5:46 pmIt’s always struck me as a building material more than a food…
On Sep 8, 2010, at 1:42 PM, chuckamuck wrote:
Weetabix…. yeah, tried that once out of curiosity. I’ll stick with Shredded Wheat. And no they are NOT the same. ;-p
Freeway user since 1997
pb@paulbradforth.com
8 Sep 2010, 10:05 pmOn 8 Sep 2010, at 18:32, hugh wrote:
Crikey, Paul, you’re scarey sometimes…. ;)
Not nearly as scary as:
Potholing The System scrapes you get a lot of which, one day, will lead to you losing your entire digital work/life/output
best wishes,
Paul Bradforth
Buy my eBooks at: http://www.paulbradforth.com/books/
pb@paulbradforth.com
8 Sep 2010, 10:28 pmI don’t have it in for you Hugh, honestly :-)
On 8 Sep 2010, at 18:32, hugh wrote:
And I’m sure it’s very good sense. Only I am NOT going to go around buying a new disk and other equipment (jeez, I’ve got enough flipping boxes and wires as it is) just for Pshop. I’ll buy a disk for all my needs, but never for one programme. Sorry!
Isn’t this a bit like saying ‘I’m not going to buy any more petrol for this car. If I want to go somewhere, I’ll I’ll WALK!
best wishes,
Paul Bradforth
Buy my eBooks at: http://www.paulbradforth.com/books/
hugh
9 Sep 2010, 2:28 amNo, it’s like saying I’m not going to buy a caravan to tow around everywhere I go just in case I need a kip when I’m driving….
It’s ok, Paul, I like you as a sparring partner ;)
pb@paulbradforth.com
9 Sep 2010, 10:45 amOn 9 Sep 2010, at 03:28, hugh wrote:
No, it’s like saying I’m not going to buy a caravan to tow around everywhere I go just in case I need a kip when I’m driving….
Excellent answer! I bow to your superior analogy :-)
It’s ok, Paul, I like you as a sparring partner ;)
That’s nice; I was thinking that maybe I overstepped the mark a bit yesterday. Feeling a bit tetchy at the moment
best wishes,
Paul Bradforth
Buy my eBooks at: http://www.paulbradforth.com/books/
hugh
9 Sep 2010, 11:35 amLife wouldn’t be much fun without some disagreement and healthy airing of opinions and debate!
In some other countries you can watch people being much more forceful with their opinions, gesticulating and so on, and we might see it as rather beligerent argument! But I think some other countries are much more mature about discussion and debate than we are. Instead of watching telly or the interenet all day, they go to the tea house and talk…
:-)
